Privacy & Cookies Policy
At Runes Maintenance Services Ltd, we are committed to protecting and respecting your privacy. This Privacy and Cookies Policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We also detail the use of cookies on our website.
By using our website, you consent to this Privacy and Cookies Policy.
1. Information We Collect
We may collect and process the following data:
Information you provide: When you use our website or contact us through our contact form, you may be asked to provide personal information such as your name and email address. This information is used solely for the purpose of responding to your enquiries.
Website usage information: We use Google Analytics to collect and analyse data about the usage of our website, including but not limited to your IP address, location, pages viewed, and how you arrived at our website. This data is used to improve the user experience on our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide customer support.
- To improve our website and services based on the information and feedback we receive from you.
- To monitor and analyse website usage and trends.
3. Cookies
Cookies are small text files placed on your computer or device to collect standard internet log information and visitor behaviour information. We use cookies for the following purposes:
Functionality: We use cookies to make our website work, including storing your preferences.
Analytics: We use Google Analytics to analyse how users interact with our website, which helps us improve our website’s functionality and content.
You can set your browser not to accept cookies. However, some of our website features may not function as a result.
4. Information Sharing
We do not sell, trade, or otherwise transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
5. Data Security
We take appropriate measures to ensure that your personal information is protected. Your data is stored securely and accessed only by authorised personnel.
6. Your Rights
You have the right to access, rectify, or erase personal data we hold about you. To exercise any of these rights, please contact us at info@runesmaintenance.co.uk.
7. Changes to this Privacy and Cookies Policy
We may update this Privacy and Cookies Policy to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.
8. Contact Us
If you have any questions or concerns about this Privacy and Cookies Policy or the information we hold about you, please contact us at:
Runes Maintenance Services Ltd
Email: info@runesmaintenance.co.uk